TRG Update – October 2011    

Rapidly Delivering Viable, Profitable, and Sustainable Supply Chains

Feature Article - Business Basics That Never Go Out Of Style
by Bill Schneiderman

Welcome to The Results Group's regular newsletter update. With our passion for your success comes our commitment to help you conquer the important operational and financial challenges and opportunities now confronting your business. In this issue, we celebrate the enduring value of operational basics for business success. Please contact us for further information on this or other topics. Email TRG.

Fads come and go, the economy goes up or down, but business imperatives stay constant:

Supply Chain and Operations professionals can, and should, contribute to achieving these successful outcomes. Our recent work highlights how applying core operational principles and discipline yields substantial business benefit in both familiar and novel ways.

Digital Services
A leading digital services company beset with delays in completing hundreds of construction projects across the country was sacrificing market leadership and revenue. Parts in all the wrong places contributed to delays and low inventory turnover. Re-allocating inventory, raising the quality of part dispatch orders to construction sites, and shortening the end-to-end supply chain got them to market quicker and with better asset productivity.

Healthcare
A large healthcare service company was losing customers and goodwill due to an unwelcoming, impersonal, and also inefficient patient experience. This firm has embarked on an ambitious program, starting with a friendlier and more time efficient intake (first impression) and more useful and easier to understand billing (last impression). The organization is also making supply chain partners of Doctors and other healthcare providers, in the interest of a more seamless and less stressful patient experience that is also more profitable for the providers. As pressure in the healthcare market increases, core operational design and execution becomes ever more essential.

Semiconductors
Relentless cost reduction is a way of life in semiconductors. A leader in the communications chip segment was concerned about adding structural cost through significant investment in improving premise-based ERP. Deploying special purpose cloud-based tools for manufacturing execution support has enabled this firm to keep fixed costs low. When every penny counts in the price of a chip, the right balance of enterprise system and special purpose tools matters.

"Faster, better, cheaper" is an enduring motto that contributes to business success in good times, bad times, and even the very uncertain times of today. Call us for help in getting results for your company.

 

In Closing

We focus on rapidly transforming big challenges into realized business value. For actionable insights on your business, contact us by telephone or through our website at www.resultsgroup.com 

Bill Schneiderman
Kevin J. Steele
Mike Sulaver

 

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