Engagement Detail

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How do you prosper when industry volumes decrease every year?   Harland, an eighty-year-old check printing firm, is an industry leader in a fiercely competitive market with just this challenge.

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Competitors besiege large customers, such as major bank and financial software players, with promises of increasingly better deals.  Harland needed to rapidly meet these accelerating demands for both better service and lower prices – while protecting current and future profitability and sustainability.

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TRG partnered with Harland to effect rapid and lasting changes in manufacturing, providing rapid cost and service benefits, along with the platform for ongoing improvements:

• Reduced unit labor costs by 20%

• Cut manufacturing turnaround time by 50%

• Reduced carbon footprint through lower energy consumption and less commuting

• Improved relationships with major customers

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We achieved these results through:

• Collaborative re-design of manufacturing processes, jobs and layout based on our Pragmatic Lean approach

• Successful piloting of new cellular approach

• Planned, rapid and well-supported rollout coordinated with seasonal business demands

• Three months focused effort from engagement to benefits​