Engagement Detail

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Shutterfly is an Internet-based company taking on the industry’s Goliaths - Walmart, Kodak, HP, and Walgreens - by providing a portfolio of on-demand products from digital camera images.  It must reliably deliver innovative, top-quality products to grow its loyal customer base.  The biggest challenge is to provide this premium service during the chaos of the “make or break” 4th quarter every year—50% of annual revenue is produced by seasonal manufacturing resources 8 times the non-seasonal size—so that Grandma always receives her flawless, one-of-a-kind Christmas gift made with treasured pictures!  Shutterfly is now the acknowledged leader in its industry, providing personal memories publishing services for photographs, calendars, albums, books, greeting cards, and merchandise.  

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Shutterfly’s success can be measured in part by:

• Successful IPO and stock outperforming NASDAQ index

• Sales growth of approximately 50% per year

• 67% increase in stock price while competitors’ stock changed  +27% to -14%

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Specialized manufacturing capabilities and vertical integration supplies the needed agility and control to succeed—ensuring quality, flexibility, product availability, and reduced costs.  TRG contributed to Shutterfly’s success by:

• Establishing flexible material planning system to support growth

• Establishing responsive supply chain business processes meeting quality, cost, and availability requirements

• Negotiating contracts and managing supply chain throughout critical Q4

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